Patient Access Specialist: Front Desk & Scheduling

Baptist Health; Corbin (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

Retirement with Company Match

Generous Paid Time Off

Short/Long Term Disability and Life

Tuition Reimbursement

Office Administration/Reception

Job summary

Baptist Health is seeking a Patient Access Representative for its Infectious Disease clinic. The role supports front office operations, verifies demographics and insurance, registers patients, and schedules appointments to ensure smooth patient flow.

Strong clerical skills and customer service are essential in a fast-paced medical office environment. Responsibilities include collecting payments, providing financial counseling as needed, managing switchboard, and maintaining accurate medical

Qualifications

• Customer service, clerical accuracy, and fiduciary responsibility are essential.
• Front desk and medical office procedures require strong clerical skills and attention to detail.
• High school diploma or equivalent is required; other education is preferred.

Responsibilities

• Greet patients and visitors at the front desk.
• Verify patients' demographics and insurance information.
• Register patients and obtain necessary signatures.
• Determine patient out-of-pocket costs and document payments or financial counseling.
• Schedule appointments and manage patient flow.
• Handle switchboard and medical records management.

Skills

Customer service

Clerical skills

Fiduciary responsibility

Accuracy

Education

High school diploma or equivalent

Other education preferred

Job description

Baptist Health is seeking a Patient Access Representative for its Infectious Disease clinic. The role supports front office operations, verifies demographics and insurance, registers patients, and schedules appointments to ensure smooth patient flow.

Strong clerical skills and customer service are essential in a fast-paced medical office environment. Responsibilities include collecting payments, providing financial counseling as needed, managing switchboard, and maintaining accurate medical