Patient Access & Scheduling Coordinator

NEUROSCIENCE GROUP; Neenah (WI); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Health Savings Accounts with employer

Dental Insurance

Vision Insurance

Life Insurance

Long Term Disability

Voluntary Disability Insurance

Voluntary Critical Illness Insurance

Pension Plan

401(k) with Profit Sharing

Employee Assistance Program

Timber Rattler tickets

Holiday party & recognition events

Annual Employee Appreciation Day

Job summary

Neuroscience Group is seeking a Patient Access Representative - Reception to join our front desk team. This full-time role runs Monday through Friday, providing essential support for scheduling, registration, and front-end clinic operations in a busy healthcare setting.

The ideal candidate is organized, dependable, and dedicated to delivering an exceptional patient experience across our nine clinic locations in Northeast Wisconsin.

Qualifications

• High school education or equivalent.
• Two years of customer service experience.
• Healthcare or clinic setting experience preferred, especially with patient registration and scheduling.
• Knowledge of posting payments and balancing finances.
• Ability to use relevant technology and equipment effectively.

Responsibilities

• Greets patients and guests in a professional, courteous manner.
• Registers patients and ensures a high-quality experience.
• Supports scheduling, registration, and front-end clinic operations.
• Collects payments and verifies insurance following HIPAA standards.

Skills

Customer service

Communication

Multitasking

HIPAA knowledge

Registration & scheduling

Education

High school diploma

Tools

EHR software

Job description

Neuroscience Group is seeking a Patient Access Representative - Reception to join our front desk team. This full-time role runs Monday through Friday, providing essential support for scheduling, registration, and front-end clinic operations in a busy healthcare setting.

The ideal candidate is organized, dependable, and dedicated to delivering an exceptional patient experience across our nine clinic locations in Northeast Wisconsin.