Patient Access Specialist - Front Desk & Scheduling

Mount Sinai Medical Center of Florida, Inc.; Miami Beach, Northern (FL, KY); Hybrid; USD 34,000 - 46,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Long-term disability

Retirement plan

Paid time off

Tuition reimbursement

Employee assistance program

Wellness program

On-site housing

Job summary

Mount Sinai Medical Center of Florida, Inc. is seeking a friendly Front Desk Receptionist for the Miami Beach campus. You will answer calls, schedule appointments, verify patient information, and assist with insurance data entry in a fast-paced healthcare setting.

The role emphasizes accuracy, customer service, and proper telephone etiquette, with comprehensive benefits and opportunities to grow within the Mount Sinai family.

Qualifications

• Answer telephone promptly and categorize calls for routing.
• Accurately enters patient demographics and insurance data.
• Verifies insurance information and collects referrals and authorizations.
• Maintains orderly workflow and messages for the office team.

Responsibilities

• Answers telephone promptly and forwards calls to appropriate area.
• Accurately enters patient demographics and insurance data in the system.
• Verifies insurance information and collects referrals and authorizations.
• Schedules appointments and manages daily office flow.
• Distributes mail and handles daily receipts and deposits.

Skills

Phone etiquette

Customer service

Data entry

Medical office experience

Attention to detail

Education

High School

Tools

EMR systems

Insurance verification software

Job description

Mount Sinai Medical Center of Florida, Inc. is seeking a friendly Front Desk Receptionist for the Miami Beach campus. You will answer calls, schedule appointments, verify patient information, and assist with insurance data entry in a fast-paced healthcare setting.

The role emphasizes accuracy, customer service, and proper telephone etiquette, with comprehensive benefits and opportunities to grow within the Mount Sinai family.