Medical Front Desk & Scheduling Specialist

Mount Sinai Medical Center of Florida, Inc.; Miami Beach (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Long-term disability coverage

Healthcare spending accounts

Retirement plan

Paid time off

Tuition reimbursement

Employee assistance program

Wellness program

On-site housing for select positions

Job summary

Mount Sinai Medical Center in Miami Beach, FL, is seeking an administrative support specialist for the Urology department. The role handles call intake, patient data entry, insurance verification, and appointment scheduling in a busy office setting.

The position requires basic High School education and prefers healthcare experience. On-site work with comprehensive benefits is provided by the hospital.

Qualifications

• Education: High School
• Experience: Experience in a Healthcare setting preferred but not required

Responsibilities

• Answers telephone promptly; preferably by the third ring.
• Ensure calls are identified and properly categorized in order to forward to appropriate area within office timely and efficiently.
• Demonstrates proper telephone etiquette when receiving, transferring, and placing calls on hold.
• Hold times are to be kept to a minimum.
• Repeats key information when writing down messages to ensure accuracy.
• Accurately enters patient demographics information and insurance data in the computer as documented.
• Verifies insurance information, collect referrals and authorizations, and/or other forms as documented.
• Checks to ensure that patients fill out applicable forms completely and correctly.
• Informs secretary or Office Coordinator when supply level is approaching reorder point.
• Copies patient records if requested by insurance company or other physician's office.
• Distributes mail accurately and on a timely basis.
• Efficiently schedules appointments, recording them as documented and following practice policy.
• Responsible for completing daily receipts and journals and deposits to cashiers.
• Responsible for petty cash.

Education

High School

Job description

Mount Sinai Medical Center in Miami Beach, FL, is seeking an administrative support specialist for the Urology department. The role handles call intake, patient data entry, insurance verification, and appointment scheduling in a busy office setting.

The position requires basic High School education and prefers healthcare experience. On-site work with comprehensive benefits is provided by the hospital.