Patient Access Specialist — Front Desk & Scheduling

phsorg; Hollywood (NM); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Presbyterian Healthcare Services in New Mexico is hiring a Medical Group Front Desk Specialist at Lincoln County Medical Center - White Mountain Clinic. The role involves coordinating the patient journey, scheduling appointments, processing referrals, updating patient information, and supporting Advanced Access scheduling to ensure timely care.

Strong organizational and communication skills are essential. The position is full-time, weekday schedule, with benefits included.

Qualifications

• High school (G.E.D) required.
• Previous administrative experience preferred.

Responsibilities

• Schedule patient appointments following guidelines and provide details and preparation instructions.
• Review and coordinate provider schedules to maintain efficient access.
• Verify and update patient demographics, insurance, and registration data.
• Answer calls, take messages, and route information to the team.
• Retrieve and prepare patient records and documents, ensuring HIPAA compliance.
• Enter referrals in Epic and respond to patient inquiries about status and next steps.

Skills

Customer service

Organization

Education

High school diploma or GED

Tools

Epic

Job description

Presbyterian Healthcare Services in New Mexico is hiring a Medical Group Front Desk Specialist at Lincoln County Medical Center - White Mountain Clinic. The role involves coordinating the patient journey, scheduling appointments, processing referrals, updating patient information, and supporting Advanced Access scheduling to ensure timely care.

Strong organizational and communication skills are essential. The position is full-time, weekday schedule, with benefits included.