Patient Access Specialist — Front Desk (No Weekends)

Henry Ford Health; Southfield (MI); On-site; USD 32,000 - 46,000; Full time

Job summary

Henry Ford Health’s Heart Cardiology Consultants Clinic in Southfield, MI is hiring for a full-time administrative support role. Typical hours are 8am–5pm, with no weekend shifts. The position focuses on patient check-in/out, documentation, and clerical duties in a clinical setting.

Responsibilities include verifying demographics, scheduling appointments, handling insurance authorizations, and processing charges while reconciling daily totals. Experience with Epic EHR is preferred.

Qualifications

• High School diploma equivalency or 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
• Epic EHR experience preferred.

Responsibilities

• Greet patients and visitors, check patients in and out, and obtain necessary documentation.
• Verify and enter demographic information.
• Obtain and verify insurance authorizations/precertification. Complete medical record release requests and schedule/confirm patient appointments.
• Enter, review and submit charges for patient procedures and services daily. Collect co-payments and reconcile all daily reports and deposits for accuracy.

Skills

Customer service

Administrative support

Office clerical

Education

High School diploma equivalency

Tools

Epic EHR

Job description

Henry Ford Health’s Heart Cardiology Consultants Clinic in Southfield, MI is hiring for a full-time administrative support role. Typical hours are 8am–5pm, with no weekend shifts. The position focuses on patient check-in/out, documentation, and clerical duties in a clinical setting.

Responsibilities include verifying demographics, scheduling appointments, handling insurance authorizations, and processing charges while reconciling daily totals. Experience with Epic EHR is preferred.