Patient Access Specialist: Friendly Front Desk Registration

Marshall Health Network, Inc.; Point Pleasant (WV); On-site; USD 27,000 - 36,000; Full time

Job summary

Rivers Health in Point Pleasant, West Virginia, is seeking a Patient Access Clerk primarily responsible for clerical communications and data processing related to pre-registration, quick registration, and registration of all patients. A customer-focused attitude and friendly atmosphere are essential.

Responsibilities include verifying patient demographics/insurance data, admissions/discharges/transfers, forms/scanning, answering phones, and maintaining privacy.

Qualifications

• High School Diploma is required.
• One year experience in a provider office or health care setting preferred.
• Strong verbal and written communication; patient-focused service.
• Ability to prioritize, delegate, and solve problems.

Responsibilities

• Verify and enter patient demographic and insurance data.
• Perform clerical duties such as admissions, discharges, transfers and deaths.
• Answer switchboard/phone and respond to emergencies as needed.
• Safely transport patients, supplies and specimens as needed.
• Process payments requisitions and department mail.
• Maintain patient privacy and professional conduct.
• Participate in unit meetings, data gathering and quality improvement activities.
• Maintain tidiness of registration and waiting area.

Skills

Verbal/written communication

Coordinate & collaborate

Prioritize & delegate

Analytical reasoning

Education

High School Diploma

Job description

Rivers Health in Point Pleasant, West Virginia, is seeking a Patient Access Clerk primarily responsible for clerical communications and data processing related to pre-registration, quick registration, and registration of all patients. A customer-focused attitude and friendly atmosphere are essential.

Responsibilities include verifying patient demographics/insurance data, admissions/discharges/transfers, forms/scanning, answering phones, and maintaining privacy.