Patient Access Clerk-FT

Marshall Health Network, Inc.; Point Pleasant (WV); On-site; USD 27,000 - 36,000; Full time

Job summary

Rivers Health in Point Pleasant, West Virginia, is seeking a Patient Access Clerk primarily responsible for clerical communications and data processing related to pre-registration, quick registration, and registration of all patients. A customer-focused attitude and friendly atmosphere are essential.

Responsibilities include verifying patient demographics/insurance data, admissions/discharges/transfers, forms/scanning, answering phones, and maintaining privacy.

Qualifications

• High School Diploma is required.
• One year experience in a provider office or health care setting preferred.
• Strong verbal and written communication; patient-focused service.
• Ability to prioritize, delegate, and solve problems.

Responsibilities

• Verify and enter patient demographic and insurance data.
• Perform clerical duties such as admissions, discharges, transfers and deaths.
• Answer switchboard/phone and respond to emergencies as needed.
• Safely transport patients, supplies and specimens as needed.
• Process payments requisitions and department mail.
• Maintain patient privacy and professional conduct.
• Participate in unit meetings, data gathering and quality improvement activities.
• Maintain tidiness of registration and waiting area.

Skills

Verbal/written communication

Coordinate & collaborate

Prioritize & delegate

Analytical reasoning

Education

High School Diploma

Job description

Point Pleasant, West Virginia, United States

Job Description

Rivers Health is seeking a Patient Access Clerk toPrimarily responsible for all clerical communications and data processing

activities related to the pre-registration, quick registration, and registration of all patients of the facility. Requires a customer relation focused attitude that relates a helpful and friendly atmosphere.

• Verifies and correctly enters patient demographic and insurance data including any insurance notification required.
• Performs clerical duties such as admission, discharges, transfers and deaths as needed
• Completes all required forms and scanning to maintain complete
• Answers switchboard/phone and appropriately responds to emergency alarms as required.
• Safely transports patients, supplies and specimens as needed.
• Responsible for accepting and processing payments requisitions and department mail.
• Maintains patient privacy and respects values of individual patients and provides services accordingly.
• Provides cooperative and courteous service to patients, physicians, staff members and visitors in a timely manner with the utmost of professional behavior.
• Participates in unit meetings, statistical data gathering and quality improvement activities including serving on quality improvement teams.
• Maintains tidiness of registration and waiting area. Cleans desk, counter tops, cabinets, etc. as needed.
• Maintains established departmental policies and procedures, safety, environmental and infection control standards.
• Performs other duties as assigned.

Requirements

QUALIFICATIONS:

The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this position.

EDUCATION AND FORMAL TRAINING:

High School Diploma

WORK EXPERIENCE:

One year experience preferred in a provider office or health care setting.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

Demonstrates the ability to communicate verbally and in writing coordinate, motivate and collaborate with others. Must be able to effectively recognize the unique needs of patients of all ages, including neonates, pediatrics, adolescents and geriatrics. Must be able to prioritize and delegate effectively. Must be able to judge and problem solve based on situational assessment. Must possess good inductive and deductive reasoning skills.

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.

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