Patient Access Representative - PRN

Memorial Physician Practices; Galax (VA); On-site; USD 19,851 - 24,507; Full time

Benefits offered by this job

Comprehensive Benefits

Paid Time Off

Tuition Assistance

401(k) Matching

Job summary

Twin County Regional Healthcare in Virginia (Galax) is seeking a Patient Access Representative to join our onsite team. In this role you verify insurance benefits, collect deposits and co-pays, and educate patients on rights and directives while delivering courteous, accurate service.

The ideal candidate has a high school diploma (associate’s preferred), computer proficiency, and experience with billing or collections; strong customer service and telephone skills are essential.

Qualifications

• High school diploma or equivalent.
• Associate's degree preferred.
• Computer proficiency required.
• Medical terminology experience preferred.
• Billing and/or collection experience preferred.
• Excellent customer service and telephone skills are a must.

Responsibilities

• Verifies insurance benefits, eligibility, and obtains authorizations when necessary.
• Collects deposits, co-pays, and deductibles.
• Educates patients and families regarding patient rights, advanced directives, and distributes patient guides.
• Communicates professionally in-person and by phone; provides clear instructions and excellent customer service.

Skills

Insurance verification

Billing/collections

Customer service

Telephone skills

Education

High school diploma

Associate's degree

Job description

Schedule: PRN-as-needed. Variable Shifts.

Job Location Type: Onsite.

Pay Range:$14.41-17.79 per hour.

Your experience matters

Twin County Regional Healthcare is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Patient Access Representative joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

How you will contribute

A Patient Access Representative who excels in this role:

• Verifies insurance benefits, eligibility, and obtains insurance authorizations when necessary.
• Collects deposits, co-pays, and deductibles.
• Educates patients and families regarding patient rights, advanced directives, and distributes patient guides.
• Communicates professionally in-person and by phone; provides clear instructions and excellent customer service.

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

Comprehensive Benefits: Multiple levels of medical, dental and vision coverage with medical plans starting at just $10 per pay period. Tailored benefit options for part-time and PRN employees, and more.

Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.

Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.

Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).

Professional Development: Ongoing learning and career advancement opportunities.

What we are looking for: Applicants should have a high school diploma or equivalent.

• Associate's degree preferred.
• Computer proficiency required.
• Medical terminology experience preferred.
• Billing and/or collection experience preferred.
• Excellent customer service and telephone skills are a must.

EEOC Statement

Twin County Regional Healthcare is an Equal Opportunity Employer. Twin County is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.