Patient Access Specialist - Flexible Shifts & 24/7/365

Gibson Area Hospital & Health Services; Gibson City (IL); On-site; USD 34,000 - 48,000; Full time

Job summary

Gibson Area Hospital & Health Services is seeking a Patient Access Representative to join a fast-paced admissions team. You will register patients, collect accurate demographic and insurance information, and secure consent for treatment while maintaining high accuracy under pressure.

You will support multiple departments, answer the switchboard, and assist patients with benefits, rights, and advance directives.

Qualifications

• Ability to work under pressure and handle interruptions.
• Strong attention to detail in registering patients and collecting demographic/insurance information.
• Able to assist patients in understanding benefits, rights, and advance directives.

Responsibilities

• Registers all patients accurately and obtains new and /or updates demographic and insurance information with each registration.
• Obtains necessary information and consent for treatment and insurance forms.
• Assist patient in understanding his/her benefits and patient rights and advance directive statements.
• Assist or arrange for patients to get to proper department.
• Make sure face sheet, labels and armbands are accurately completed and taken to the proper unit.
• Checks benefits for patients having outpatient services and verifies pre-certification has been obtained when needed.
• Answers the Switchboard as needed.
• Other duties as assigned as needed within the Patient Access Department.
• Must be flexible and willing to function within each area of the Patient Access Department to assure full staffing needs are met at all times.
• Collects point of service collection amounts from patients for co-pays, co-insurance and deductible amounts as directed by the pre-registration and benefits staff.

Job description

Gibson Area Hospital & Health Services is seeking a Patient Access Representative to join a fast-paced admissions team. You will register patients, collect accurate demographic and insurance information, and secure consent for treatment while maintaining high accuracy under pressure.

You will support multiple departments, answer the switchboard, and assist patients with benefits, rights, and advance directives.