Patient Access Specialist - Flexible Scheduling

Essentia Health; Baxter (MN); On-site; USD 24,000 - 36,000; Part time

Job summary

Essentia Health Baxter Clinic seeks a Patient Access representative to greet customers and facilitate the patient registration process, ensuring accurate data for care and billing. You will interview patients, collect proofs of insurance, handle co-pays, update records, schedule follow-ups, provide cost estimates, and maintain courteous, professional service.

This 0.8 FTE role requires strong communication and attention to detail, with day/evening shifts and a compensation range reflecting local

Qualifications

• No formal educational requirement.
• Previous Patient Access Representative or Patient Scheduler experience preferred.

Responsibilities

• Interviews patients to obtain complete demographic details, financial information, and minimum health information to ensure appropriate care provision.
• Obtains copies of insurance cards and updates patient information in the medical record as necessary.
• Performs point of service data collection, including identifying and collecting patient co-payments and down payments, reconciles the cash drawer, and reports daily deposit records.
• Maintains all assigned work queues according to supervisor’s instructions and guidance.
• Interacts positively and in a caring manner with patients, co-workers, and others to provide highest level of customer service.
• Answers incoming phone calls, schedules appointments, and refers to clinical team as needed.
• Sanitizes registration equipment between each use and restocks basic supplies.
• Other clerical duties as assigned.

Skills

Customer service

Registration experience

Education

No educational requirement

Job description

Essentia Health Baxter Clinic seeks a Patient Access representative to greet customers and facilitate the patient registration process, ensuring accurate data for care and billing. You will interview patients, collect proofs of insurance, handle co-pays, update records, schedule follow-ups, provide cost estimates, and maintain courteous, professional service.

This 0.8 FTE role requires strong communication and attention to detail, with day/evening shifts and a compensation range reflecting local