Patient Access Specialist — Frontline Care

R1-Rc; Cove (FL); On-site; USD 22,000 - 29,000; Full time

Job summary

R1 RCM Inc. seeks a Patient Access Representative at Ascension Sacred Heart Bay Medical Center in Panama City, FL. You will be the first point of contact, registering patients and guiding them through the insurance process with empathy and accuracy.

Work across systems, answer calls, verify demographics, collect co-pays, and collaborate with nurses and care teams to ensure a smooth patient flow. Training is provided; competitive benefits and growth opportunities.

Qualifications

• Excellent customer service and communication skills are essential.
• Ability to navigate multiple computer systems and verify patient information accurately.
• Comfort working in a fast-paced environment with compassionate care.

Responsibilities

• Provide exceptional customer service and assist patients and families with check-in and registration.
• Answer phones, gather accurate patient information, and verify insurance details.
• Collect co-pays and provide cost estimates when applicable; support care teams for smooth patient flow.

Skills

Excellent customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Phone handling

Education

High School Diploma or GED

Job description

R1 RCM Inc. seeks a Patient Access Representative at Ascension Sacred Heart Bay Medical Center in Panama City, FL. You will be the first point of contact, registering patients and guiding them through the insurance process with empathy and accuracy.

Work across systems, answer calls, verify demographics, collect co-pays, and collaborate with nurses and care teams to ensure a smooth patient flow. Training is provided; competitive benefits and growth opportunities.