Patient Access Specialist: Flexible Schedule & Benefits

Resurgens Orthopaedics; Grapevine (AR); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Healthcare Options

Dental & Vision Insurance

401(k) with Employer Contributions

HSA/FSA

Disability & Life Insurance

Employee Assistance Program

Job summary

Resurgens Orthopaedics in Grapevine, AR is hiring for a Patient Access role. Schedule includes Mon–Thu 7am–7pm and Fri 7am–2pm. You will support patients at the front desk, verify information, and ensure smooth check-in/out processes.

The role requires a High School Diploma or GED, willingness to travel to OTX locations, and ability to work across Patient Access functions. A focus on customer service and HIPAA compliance is essential.

Qualifications

• High School Diploma or GED required.
• Travel to all OTX locations is required.
• Cross-training in different Patient Access functions.
• 1–3 months related experience or training.

Responsibilities

• Train in all areas: Check in/out, Chart Auditing, Call Center functions.
• Provide excellent customer service to patients.
• Contribute to a positive work atmosphere.
• Relay relevant information to internal staff.
• Follow procedures for appointment entry, check-in and check-out.
• Participate in office meetings and educational activities.
• Maintain neat and orderly work area.
• Comply with HIPAA procedures.
• Other duties as assigned.

Skills

Customer service

Check-in/out

HIPAA compliance

Communication skills

Teamwork

Education

High School Diploma / GED

Job description

Resurgens Orthopaedics in Grapevine, AR is hiring for a Patient Access role. Schedule includes Mon–Thu 7am–7pm and Fri 7am–2pm. You will support patients at the front desk, verify information, and ensure smooth check-in/out processes.

The role requires a High School Diploma or GED, willingness to travel to OTX locations, and ability to work across Patient Access functions. A focus on customer service and HIPAA compliance is essential.