Patient Access Representative

Umpartners; Carrollton (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Healthcare Options

Dental & Vision Insurance

401(k) with Annual Employer Contributions

Generous Paid Time Off

Job summary

Umpartners is looking for a dedicated full-time team member in Carrollton, Texas. The role supports excellent patient care and requires flexible scheduling, including work at Plano and Frisco locations as needed.

Qualifications include a High School Diploma or GED and prior related experience. The company offers a collaborative environment, competitive compensation, and benefits such as healthcare options, dental and vision insurance, and generous paid time off.

Qualifications

• Ability to work at Plano and Frisco locations occasionally.
• Must be able to work various shifts including 10-7 and 7-4.

Responsibilities

• Train in areas like Check in/out, Chart Auditing, Call Center functions.
• Provide excellent customer service to patients.
• Contribute to a positive work atmosphere through actions and attitude.
• Follow practice procedures for appointment entry.
• Maintain work area in a neat and orderly manner.

Education

High School Diploma or GED

Job description

DESCRIPTION

• Must have ability to work Plano and Frisco locations occasionally* Not a summer only job

Schedule:

• 7am - 7pm M-TH

• 7am-4pm on Friday.

• Must be able to work 10-7 shift at least 2x per week and 7am - 4pm shift at least 2 x per week (variable Mon through Thurs)

Why Choose Us?

• Collaborative Environment : Work alongside a passionate team of healthcare professionals committed to providing exceptional patient care. Your expertise will be valued and supported.

• Work-Life Balance : We understand the importance of balance in your life. Our flexible scheduling ensures you have time for what matters most to you.

• Competitive Compensation : Enjoy a competitive salary and benefits package that reflects your skills and dedication.

• Incredible Culture : Join a workplace that fosters fairness, teamwork, and a positive atmosphere. We believe in working together to create an uplifting environment for both staff and patients.

Benefits:

• Healthcare Options : PPO, HDHP, and Surest plans with a $100/month tobacco-free discount

• Dental & Vision Insurance

• 401(k) with Annual Employer Contributions

• Additional Coverage : HSA/FSA, short- and long-term disability, life and AD&D, legal assistance, and more

• Employee Assistance Program (EAP) : Employer-paid support for life’s challenges

• Generous Paid Time Off :

• Up to 2 weeks of PTO starting out. (Increases with tenure)
• 7 paid holidays + 2 floating holidays

Essential Duties and Responsibilities:

The essential duties of the position include the following. Other duties may be assigned.

Key Functions:

• Has to train in all areas: Check in/out, Chart Auditing, Call Center functions.
• Provides excellent customer service to patients by listening and appropriately serving patients.
• Contributes to an overall positive work atmosphere through actions and attitude.
• Relays relevant information to the appropriate internal staff.
• Follows practice procedures for appointment entry, check-in and/or check-out processes.
• Participates in office meetings and educational activities.
• Maintains work area in neat and orderly manner.
• Complies with HIPAA procedures.
• Other duties as assigned.

Requirements

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Travel to all OTX locations is required. Cross-Training in different Patient Access functions is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience: High School Diploma, or general education degree (GED), or one to three months related experience, and/or training or equivalent combination of education and experience.

Company

OrthoTexas Physicians & Surgeons

Job Type

Full-time

Address

4780 N Josey Lane, Carrollton, TX, 75010