Patient Access Specialist — Flexible Schedule

Community Health Centers of the Central Coast; Lompoc (CA); On-site; USD 30,000 - 32,000; Full time

Job summary

Community Health Centers of the Central Coast is seeking a Front Desk/Receptionist to greet patients professionally, manage provider schedules, assist with registration, and handle payments. The role supports access to care and accurate data entry in our practice management system.

Ideal candidates have at least one year of front-desk or patient-facing experience, strong communication skills, and a willingness to work in a clinical environment.

Qualifications

• High school diploma or GED required.
• Minimum one year of customer service experience, preferably in a medical setting.
• Excellent verbal and written communication skills.
• Bilingual ability in English and another language is desirable.
• Knowledge of medical terminology is desirable.

Responsibilities

• Greet patients in a professional and courteous manner.
• Manage provider schedules to ensure access and efficiency.
• Assist patients through the registration process.
• Receive payments for rendered services (cashier duties).
• Verify patient demographics and payer information in the practice management system.
• Schedule patients per protocol and confirm appointments within 24 hours.
• Maintain HIPAA and confidentiality; adhere to safety policies.

Skills

Customer service

Communication

Bilingual English/Spanish

Attention to detail

Professionalism

Microsoft Office

EHR

Education

High school diploma or GED

Tools

Microsoft Office

EHR software

Job description

Community Health Centers of the Central Coast is seeking a Front Desk/Receptionist to greet patients professionally, manage provider schedules, assist with registration, and handle payments. The role supports access to care and accurate data entry in our practice management system.

Ideal candidates have at least one year of front-desk or patient-facing experience, strong communication skills, and a willingness to work in a clinical environment.