Patient Access & Insurance Verification Specialist

OrthoNebraska; Omaha (NE); Vor Ort; USD 22.000 - 30.000; Vollzeit

Zusammenfassung

OrthoNebraska is seeking a Patient Access Representative to provide exceptional service at the point of entry for patients, verifying insurance, scheduling visits, and collecting upfront payments. The role requires a high school diploma and 2+ years in customer service, with healthcare experience preferred.

In this fast-paced setting, you will use electronic medical records to preregister patients, verify eligibility, and guide patients through the process while maintaining confidentiality and a

Qualifikationen

• High School diploma or equivalent required.
• 2+ years of customer service experience is required.
• 2+ years of healthcare experience preferred.
• Experience in a fast-paced environment is a plus.

Aufgaben

• Provide exceptional customer service and assist patients with their needs.
• Pre-register patient charts and verify insurance eligibility.
• Collect copayments and patient balances.
• Schedule appointments with patient convenience as a priority.
• Enter demographic and insurance information into the EMR accurately.
• Assist patients with directions and paperwork as needed.
• Maintain patient confidentiality and comply with procedures and regulations.

Kenntnisse

Customer service

Healthcare experience

Insurance verification

Scheduling appointments

EMR systems

Communication skills

Ausbildung

High School Diploma

Tools

EMR software

Billing software

Jobbeschreibung

OrthoNebraska is seeking a Patient Access Representative to provide exceptional service at the point of entry for patients, verifying insurance, scheduling visits, and collecting upfront payments. The role requires a high school diploma and 2+ years in customer service, with healthcare experience preferred.

In this fast-paced setting, you will use electronic medical records to preregister patients, verify eligibility, and guide patients through the process while maintaining confidentiality and a