Patient Access Specialist: Fast, Friendly Registration

Trinity Health Corp.; Hudsonville (MI); Sur place; USD 23 000 - 30 000; Plein temps

Résumé du poste

Trinity Health is seeking a Patient Access Representative in Hudsonville, MI for a full-time 40-hour week. You will greet patients, verify demographic, clinical, financial and insurance details during registration, and enter data into the accounting system.

You will conduct online insurance eligibility checks, collect liabilities, and refer cases to financial counseling as needed. Training is provided during the first two weeks of employment.

Qualifications

• 1 year customer service experience.
• HS Diploma or equivalent; HFMA CRCR or NAHAM CHAA within 1 year of hire.
• Strong communication and attention to detail.
• Knowledge of medical terminology is a plus.

Responsabilités

• Greet patients and family members and obtain/verify demographic, clinical, financial and insurance information during registration.
• Enter patient/guarantor information into the patient accounting system and obtain signatures on forms.
• Perform online insurance eligibility/benefit verification on designated cases.
• Notify patient/guarantor and collect patient liabilities; refer appropriate cases to financial counseling.
• Provide escort and directional support to patients, family members and visitors.

Connaissances

Customer service

Insurance verification

Medical terminology

Formation

HS Diploma or equivalent (HFMA CRCR or NAHAM CHAA within 1 year)

Description du poste

Trinity Health is seeking a Patient Access Representative in Hudsonville, MI for a full-time 40-hour week. You will greet patients, verify demographic, clinical, financial and insurance details during registration, and enter data into the accounting system.

You will conduct online insurance eligibility checks, collect liabilities, and refer cases to financial counseling as needed. Training is provided during the first two weeks of employment.