Part-Time Patient Access & Scheduling Specialist

Trinity Health; Shelby Charter Township (MI); On-site; USD 21,000 - 30,000; Part time

Job summary

Trinity Health in Shelby, MI seeks a part-time Registration Specialist to support outpatient and inpatient registration and insurance verification. This role handles patient financial responsibility, scheduling, and communicates with hospital staff to ensure smooth patient flow.

The ideal candidate has at least 1 year of customer service experience, HS Diploma, and is able to explain benefits and obtain necessary authorizations. Training will be provided, including EPIC system onboarding.

Qualifications

• 1 year customer service experience required.
• HS Diploma or equivalent.
• HFMA CRCR or NAHAM CHAA within 1 year of hire.
• Medical terminology knowledge is a nice-to-have; knowledge of diagnostic & procedural coding; ability to explain benefits and secure authorizations.

Responsibilities

• Provides patient-focused customer service.
• Performs outpatient and/or inpatient registration and insurance verification functions.
• Collects patient financial liability payments and ensures eligibility and payer requirements.
• Provides general information to hospital users, patients, families and physician offices.

Skills

Customer service

Communication

Education

HS Diploma or equivalent

HFMA CRCR or NAHAM CHAA within 1 year

Job description

Trinity Health in Shelby, MI seeks a part-time Registration Specialist to support outpatient and inpatient registration and insurance verification. This role handles patient financial responsibility, scheduling, and communicates with hospital staff to ensure smooth patient flow.

The ideal candidate has at least 1 year of customer service experience, HS Diploma, and is able to explain benefits and obtain necessary authorizations. Training will be provided, including EPIC system onboarding.