Patient Access Specialist - Fast, Friendly Check-In

Lifepoint Health; McMinnville (OR); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) retirement package

Tuition assistance

Job summary

Lifepoint Health's Willamette Valley Medical Center seeks a Patient Access Representative to collect demographics, verify benefits, obtain authorizations, and collect co-pays at the point of service, expediting admissions. Reports to the Director or Manager of Department.

Join a team focused on delivering excellent patient care while maintaining privacy and high standards of registration accuracy and service quality.

Qualifications

• High School Diploma or equivalent required
• Associate's degree preferred

Responsibilities

• Ensures all required demographic, billing, and clinical data are obtained and accurately entered into the registration system in a timely manner.
• Distributes and explains forms, documents, and educational handouts to patients and families.
• Verifies insurance benefits and obtains precertification/authorization as necessary.
• Determines and accepts required payments (e.g., co-pays, deductibles) or refers to financial counseling as appropriate.
• Communicates professionally in-person and by phone; provides clear instructions and excellent customer service.
• Protects patient privacy and confidentiality in all registration activities.
• Participates in performance improvement and required education.
• Works alternate shifts/areas as needed to support department operations.
• Performs other duties as assigned.

Education

High School Diploma or equivalent

Associate's degree

Job description

Lifepoint Health's Willamette Valley Medical Center seeks a Patient Access Representative to collect demographics, verify benefits, obtain authorizations, and collect co-pays at the point of service, expediting admissions. Reports to the Director or Manager of Department.

Join a team focused on delivering excellent patient care while maintaining privacy and high standards of registration accuracy and service quality.