Patient Access Specialist - ER Registration (Float Pool)

10 John C. Lincoln Medical Center; Phoenix (AZ); Hybrid; USD 36,000 - 48,000; Full time

Job summary

HonorHealth is recruiting for a hospital admissions registrar in the Phoenix area. The role involves admitting patients, collecting information, deposits and signatures, and updating the ADT system to ensure accurate registration.

You will greet patients professionally, verify insurance, obtain necessary authorizations, and scan documents into EMR. Strong HIPAA compliance and customer service are essential in a fast-paced setting.

Qualifications

• 6 months medical office/hospital registration experience.
• 1 year experience in a medical office or hospital setting preferred.
• Knowledge of revenue cycle processes and HIPAA compliance.
• Ability to collect accurate information and maintain patient confidentiality.

Responsibilities

• Admits clients to the hospital, collecting information, deposits, forms and signatures and updating ADT systems.
• Greet patients and the public with courteous, professional assistance while adhering to HIPAA and confidentiality standards.
• Process pre-registered accounts and complete registration with accurate patient demographic, insurance and financial data.
• Obtain required signatures on medical, financial and compliance documents; prepare paperwork and ID band for patient identification.
• Scan documents into EMR and financial records; manage patient records securely.
• Verify insurance eligibility and coverage; obtain prior authorization to prevent denials and penalties.
• Collaborate with multidisciplinary team to ensure patient satisfaction and optimize reimbursement.

Skills

HIPAA compliance

Patient registration

Customer service

Insurance verification

Cash handling

Medical terminology

Education

High School Diploma or GED

Tools

ADT systems

Job description

HonorHealth is recruiting for a hospital admissions registrar in the Phoenix area. The role involves admitting patients, collecting information, deposits and signatures, and updating the ADT system to ensure accurate registration.

You will greet patients professionally, verify insurance, obtain necessary authorizations, and scan documents into EMR. Strong HIPAA compliance and customer service are essential in a fast-paced setting.