Patient Access Specialist — Elevate the Patient Experience

10000 Sanford; United States; On-site; USD 22,000 - 32,000; Full time

Job summary

Sanford Health in the United States is seeking a Patient Access Representative to greet patients, verify demographics, and assist with registrations and payments.

You will coordinate scheduling with nursing teams and providers, arrange referrals and pre-authorizations, and operate a multi-line phone to support patients.

As the first point of contact, you will create a welcoming, safe environment and contribute to a positive patient experience both in-clinic and over the phone.

Qualifications

• High school diploma or equivalent preferred; customer service skills essential.
• One year of work experience, preferably in a medical office setting.
• Medical terminology helpful; BLS may be required for some locations.

Responsibilities

• Greet patients and verify demographics.
• Create and route documents or forms; obtain signatures as needed.
• Coordinate scheduling with nursing team and providers; manage referrals and pre-authorization.

Skills

Customer service

Phone handling

Interpersonal skills

Education

High school diploma

Tools

EHR systems

Job description

Sanford Health in the United States is seeking a Patient Access Representative to greet patients, verify demographics, and assist with registrations and payments.

You will coordinate scheduling with nursing teams and providers, arrange referrals and pre-authorizations, and operate a multi-line phone to support patients.

As the first point of contact, you will create a welcoming, safe environment and contribute to a positive patient experience both in-clinic and over the phone.