Patient Access Specialist: Elevate Patient Care

Hackensack Meridian Health; Stafford Township (NJ); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid leave

Tuition reimbursement

Retirement benefits

Job summary

Hackensack Meridian Health is seeking a Patient Access Specialist to handle inpatient and outpatient access functions across assigned hospital areas. The role requires patient interviews, demographic verification, insurance verification, pre-certification, scheduling, registration, and cash collection while upholding quality standards and patient experience.

The ideal candidate will have a high school diploma (GED accepted), strong communication, basic medical terminology, and proficiency with

Qualifications

• High School diploma or GED required; bachelor’s degree or related experience preferred.
• Experience in hospital or patient access settings is a plus.
• Excellent written and verbal communication; customer-focused.

Responsibilities

• Handle inpatient and outpatient patient access functions.
• Conduct interviews, verify demographics and insurance details.
• Perform scheduling, pre-registration, registration and pre-certification.
• Assist with cash collection and financial clearance under supervision.

Skills

Communication skills

Customer service oriented

Basic medical terminology

Proficient computer skills

Bilingual

Rotating schedules

Education

High School diploma/GED

Bachelor's degree or related experience

1+ years hospital setting

Tools

EPIC Cadence/Prelude training

Microsoft Office / Google Suite

Job description

Hackensack Meridian Health is seeking a Patient Access Specialist to handle inpatient and outpatient access functions across assigned hospital areas. The role requires patient interviews, demographic verification, insurance verification, pre-certification, scheduling, registration, and cash collection while upholding quality standards and patient experience.

The ideal candidate will have a high school diploma (GED accepted), strong communication, basic medical terminology, and proficiency with