Patient Access Specialist – ED Premium Pay

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Festus (MO); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Premium pay

Job summary

Mercy Hospital Jefferson in Festus, MO is seeking a Patient Access Representative. You will be the first point of contact, delivering compassionate service and guiding patients through scheduling, registration, and benefits verification.

This role requires attention to detail, strong communication, and the ability to work with insurance carriers, Medicare guidelines, and hospital staff to secure timely financial clearance.

Qualifications

• Excellent communication, both orally and in writing.
• Able to interact with patients, physicians, and staff.
• Proficient with insurance terminology and data entry.
• Knowledge of Medicare guidelines and insurance processes is a plus.

Responsibilities

• Greet patients and verify needed information.
• Schedule, register, verify benefits, and obtain pre-certification.
• Facilitate financial clearance and pre-visit collection.
• Maintain accurate patient records and data entry.
• Collaborate with ED and hospital staff to support admissions.

Skills

Communication skills

Organizational skills

Attention to detail

Excellent phone etiquette

Education

High School Diploma

Job description

Mercy Hospital Jefferson in Festus, MO is seeking a Patient Access Representative. You will be the first point of contact, delivering compassionate service and guiding patients through scheduling, registration, and benefits verification.

This role requires attention to detail, strong communication, and the ability to work with insurance carriers, Medicare guidelines, and hospital staff to secure timely financial clearance.