Patient Access Specialist: ED Scheduling & Registration

Mercy; United States; On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Tuition assistance

Matched retirement plans

Job summary

Mercy Hospital Jefferson - Emergency Department in Festus, MO and Farmington, MO seeks a Patient Access Representative who serves as the first point of contact, delivering compassionate service and guiding patients through admissions, scheduling, and insurance precertification.

This full-time day position includes benefit verification, financial clearance, and data entry with attention to accuracy. The role collaborates with care teams while upholding Mercy Service Standards.

Qualifications

• High School Diploma required.
• 1–3 years of clerical experience preferred.
• Experience with medical terminology and insurance plans preferred.

Responsibilities

• Schedule appointments and patient registrations.
• Perform benefit verification, pre-certification and financial clearance.
• Ensure accurate patient data in the system.
• Mentor fellow Patient Access coworkers.

Skills

Communication

Phone etiquette

Relationship building

Organization

Attention to detail

Stress management

Computer skills

Education

High school diploma

Tools

Computer systems

10-key calculator

Job description

Mercy Hospital Jefferson - Emergency Department in Festus, MO and Farmington, MO seeks a Patient Access Representative who serves as the first point of contact, delivering compassionate service and guiding patients through admissions, scheduling, and insurance precertification.

This full-time day position includes benefit verification, financial clearance, and data entry with attention to accuracy. The role collaborates with care teams while upholding Mercy Service Standards.