Patient Access Specialist - Demographics & Billing

Coral Gables Hospital; Sunrise Harbor (FL); On-site; USD 32,000 - 43,000; Full time

Job summary

Coral Gables Hospital is seeking a patient registrar to process registrations, verify demographics, and collect financial information across departments. You will educate patients on financial responsibilities and ensure accurate forms are collected in a compliant manner.

The role requires attention to HIPAA and related guidelines, with strong customer service and communication skills. Multitasking in a fast-paced hospital setting is essential and bilingual Spanish helps support diverse patients.

Qualifications

• High School Diploma or Equivalent required.
• 1–2 years of relevant experience preferred.
• Familiarity with Microsoft Office or medical systems (e.g., Meditech).
• Ability to work in a healthcare setting and maintain confidentiality.

Responsibilities

• Greet and direct patients and visitors to departments.
• Obtain, verify and update patient demographic and regulatory data.
• Educate patients on financial responsibility and solutions.
• Obtain signatures and distribute forms (General Consent, Patient Rights, etc.).
• Knowledge and correct use of policies, procedures and tools.
• Adhere to CMS HIPAA/EMTALA/MSP guidelines.
• Collaborate with hospital staff and departments.
• Maintain respectful and professional environment for all.
• Meet performance standards for registration quality and confidentiality.
• Perform other duties as assigned.

Skills

Customer service

Communication

Multitask

Bilingual

Medical terminology

Insurance knowledge

Independent work

Spanish

Education

High School Diploma

Tools

Microsoft Office

Medical Systems (Meditech)

Job description

Coral Gables Hospital is seeking a patient registrar to process registrations, verify demographics, and collect financial information across departments. You will educate patients on financial responsibilities and ensure accurate forms are collected in a compliant manner.

The role requires attention to HIPAA and related guidelines, with strong customer service and communication skills. Multitasking in a fast-paced hospital setting is essential and bilingual Spanish helps support diverse patients.