Patient Access Specialist — Growth • Benefits • Training

Florida Medical Center; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

Bonus for good performance

Training and advancement opportunities

Job summary

Florida Medical Center is seeking a patient registrations specialist to verify demographic and financial data for hospital admissions and direct patients to the correct departments. You will educate patients on financial responsibility and assist with necessary forms while maintaining a respectful, confidential environment.

The role requires excellent customer service, the ability to work in busy departments, and familiarity with medical terminology and insurance concepts.

Qualifications

• Excellent customer service and communication skills.
• High School Diploma or equivalent required.
• 1-2 years of relevant experience preferred.
• Ability to discuss and collect patient financial responsibility.
• Ability to work within various environments including Emergency Dept, Central Reg, Bedside Reg, etc.
• Ability to work independently, prioritize and multi-task.
• Medical terminology and/or insurance knowledge.
• Bilingual; Spanish-speaking preferred.
• Microsoft Office and/or Medical Systems (Meditech, etc).

Responsibilities

• Process patient registrations and collect/verify demographic and financial data.
• Greet and direct patients and visitors to appropriate departments.
• Educate patients on financial responsibility and potential solutions.
• Obtain signatures and distribute forms and ensure policy compliance.
• Maintain HIPAA, EMTALA, MSP guidelines and professional environment.

Skills

Customer service

Communication

Bilingual Spanish

Education

High School Diploma or equivalent

Tools

Meditech

MS Office

Job description

Florida Medical Center is seeking a patient registrations specialist to verify demographic and financial data for hospital admissions and direct patients to the correct departments. You will educate patients on financial responsibility and assist with necessary forms while maintaining a respectful, confidential environment.

The role requires excellent customer service, the ability to work in busy departments, and familiarity with medical terminology and insurance concepts.