Patient Access Specialist — Compassionate Front Desk Champion

SimonMed; Houston (TX); Sur place; USD 22 000 - 28 000; Plein temps

Avantages offerts par ce poste

Free whole-body scans

Competitive wages

No nights/no calls/no weekends

Medical, dental, and vision insurance

Paid holidays

PTO

Sick Time

401(k) eligibility

Pet Insurance

Résumé du poste

SimonMed Imaging is seeking a Patient Service Specialist to greet patients, verify insurance, and process documentation at our Houston imaging center. You’ll support scheduling, registration, and billing while maintaining a warm, efficient patient experience.

Ideal candidates bring 1+ year in customer service or medical office settings, strong communication, and proficiency with EMR/PM systems. We value reliability, teamwork, and the ability to multitask in a fast-paced environment.

Qualifications

• 1+ years of customer service, patient access, medical office, or call center experience preferred
• Experience with scheduling, insurance verification, or healthcare registration processes preferred
• Strong computer and data entry skills
• Ability to multitask in a fast-paced environment
• Excellent verbal and written communication skills
• Experience working with EMR/PM systems preferred
• High school diploma or equivalent required

Responsabilités

• Greet and assist patients at front desk with empathy.
• Verify insurance and register patients in EMR/PM systems.
• Schedule appointments and manage patient flow efficiently.
• Collect and process demographics, insurance, and payments accurately.
• Collaborate with clinical and operations teams to improve patient experience.

Connaissances

Customer service

Communication

Data entry

Scheduling

EMR/PM systems

Multitasking

Problem-solving

Formation

High school diploma or equivalent

Outils

EMR/PM systems

Description du poste

SimonMed Imaging is seeking a Patient Service Specialist to greet patients, verify insurance, and process documentation at our Houston imaging center. You’ll support scheduling, registration, and billing while maintaining a warm, efficient patient experience.

Ideal candidates bring 1+ year in customer service or medical office settings, strong communication, and proficiency with EMR/PM systems. We value reliability, teamwork, and the ability to multitask in a fast-paced environment.