Patient Access Associate — Friendly Front Desk & Scheduling

LCMC Health; New Orleans (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

LCMC Health is looking for a Patient Access Associate to be the friendly first face patients see. You will greet patients in person and by phone, schedule and check in clinic visits, register patients, verify insurance and demographics, and ensure accurate records.

In a fast-paced outpatient setting, you will explain financial responsibility, collect payments when appropriate, and work closely with providers and staff to keep the day running smoothly.

Qualifications

• High School Diploma or GED or equivalent, or 2 years of work experience.
• Ability to verify insurance and demographics.
• Excellent customer service and communication skills.

Responsibilities

• Greet patients in person and by phone.
• Schedule and check in patients for clinic visits.
• Register patients and verify insurance and demographics.
• Scan documents and verify coverage.
• Explain financial responsibility and collect payments when appropriate.

Skills

Customer service

Communication

Attention to detail

Education

High School Diploma or GED

2 years work experience

Job description

LCMC Health is looking for a Patient Access Associate to be the friendly first face patients see. You will greet patients in person and by phone, schedule and check in clinic visits, register patients, verify insurance and demographics, and ensure accurate records.

In a fast-paced outpatient setting, you will explain financial responsibility, collect payments when appropriate, and work closely with providers and staff to keep the day running smoothly.