Patient Access Champion: Scheduling & Check-In

LCMC Health; Ardmore (NC); On-site; USD 34,000 - 42,000; Full time

Job summary

LCMC Health is seeking a Patient Access Associate to greet patients and visitors, schedule appointments, and manage check-in processes. You will register patients, verify insurance and demographics, scan documents, and explain financial responsibilities with tact and care.

A friendly, accurate, and confidential approach supports a positive patient experience. Join a hospital environment that values empathy, professionalism, and teamwork, delivering prompt, accurate service while maintaining

Qualifications

• Strong customer service and communication skills.
• Empathy, professionalism, and attention to detail.
• Ability to work effectively in a fast-paced healthcare environment.

Responsibilities

• Greet patients and visitors in person and by phone.
• Schedule appointments and manage check-in processes.
• Register patients and verify insurance and demographic information.
• Scan and maintain required documentation.
• Explain financial responsibilities and collect payments when appropriate.

Skills

Customer service

Communication

Empathy

Attention to detail

Education

High School Diploma or GED

Job description

LCMC Health is seeking a Patient Access Associate to greet patients and visitors, schedule appointments, and manage check-in processes. You will register patients, verify insurance and demographics, scan documents, and explain financial responsibilities with tact and care.

A friendly, accurate, and confidential approach supports a positive patient experience. Join a hospital environment that values empathy, professionalism, and teamwork, delivering prompt, accurate service while maintaining