Patient Access & Welcome Specialist

LCMC Health; New Orleans (LA); On-site; USD 22,000 - 30,000; Full time

Job summary

LCMC Health is seeking a Patient Access Associate to greet patients, schedule visits, and ensure accurate, secure patient information. You will assist with check-ins, insurance verification, and document scanning in a fast-paced clinic.

Ideal candidates bring strong customer service and communication skills, empathy, and attention to detail. High School Diploma or 2 years of experience are required, with a commitment to compassionate care.

Qualifications

• Customer service and communication skills required.
• Empathy and professionalism expected.
• Comfort in a fast-paced clinic environment.

Responsibilities

• Greet patients in person and by phone.
• Schedule and check in patients for clinic visits.
• Register patients and verify insurance and demographics.
• Scan documents and verify coverage.
• Explain financial responsibility and collect payments when appropriate.

Skills

Customer service

Communication

Empathy

Attention to detail

Education

High School Diploma/GED

2 years of work experience

Job description

LCMC Health is seeking a Patient Access Associate to greet patients, schedule visits, and ensure accurate, secure patient information. You will assist with check-ins, insurance verification, and document scanning in a fast-paced clinic.

Ideal candidates bring strong customer service and communication skills, empathy, and attention to detail. High School Diploma or 2 years of experience are required, with a commitment to compassionate care.