Patient Access & Scheduling Specialist

Cancer Center of South Florida; Town of Florida (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

The Cancer Center of South Florida is seeking a Patient Access Specialist to facilitate patient registration, admissions, and related administrative tasks, ensuring accurate demographics, consents, and financial paperwork. You will schedule appointments, answer calls, process referrals, verify insurance, and maintain organized medical records while upholding HIPAA guidelines and CMS requirements.

Candidates should have a high school diploma and 1–2 years of healthcare office experience; Epic EMR

Qualifications

• High school diploma or equivalent required.
• One to two years of experience in a healthcare or medical office setting preferred.
• Experience with electronic medical records (EMR) systems, such as Epic, is strongly preferred.
• Prior experience in patient registration, insurance verification, or front office administrative work in a clinical environment is a plus.

Responsibilities

• Accurately register patients, verify demographics, obtain necessary consents and authorizations, and collect co-payments and financial paperwork.
• Schedule lab visits, provider-to-provider procedures, follow-up appointments, and chemotherapy treatments using specialized infusion scheduling software.
• Gather and process referrals by working with physicians, advanced practice providers, and nursing staff to ensure seamless patient care.
• Answer patient inquiries via phone and other communication channels in a timely and professional manner, providing clear and accurate information.
• Maintain organized patient files, scan medical records promptly, and ensure accurate documentation of patient interactions.
• Verify insurance coverage, follow CMS requirements for checking medical necessity, and communicate coverage details to patients, including the need for Advance Beneficiary Notices (ABNs).
• Complete Medicare Secondary Payer Questionnaires in accordance with CMS standards.
• Make outgoing calls to patients who missed appointments and to schedule follow-up visits, including those following telehealth encounters.
• Perform other administrative and patient access-related duties as assigned to support business operations.

Skills

Patient registration

Insurance verification

HIPAA compliance

Healthcare billing

Education

High school diploma or equivalent

Tools

Epic EMR

Job description

The Cancer Center of South Florida is seeking a Patient Access Specialist to facilitate patient registration, admissions, and related administrative tasks, ensuring accurate demographics, consents, and financial paperwork. You will schedule appointments, answer calls, process referrals, verify insurance, and maintain organized medical records while upholding HIPAA guidelines and CMS requirements.

Candidates should have a high school diploma and 1–2 years of healthcare office experience; Epic EMR