Patient Access Specialist - Calm, Efficient Registration

R1 RCM Holdco Inc.; Marquette (MI); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM Inc. is hiring an On-Site Patient Access Customer Service Representative for LifePoint Marquette General Hospital in Marquette, MI. The role supports patient registration, insurance verification, and co-pay collection with compassionate service during early morning shifts.

The position offers exposure to revenue cycle and hospital operations, a Monday to Friday schedule from 5:30am to 11:00am, and a team-focused environment that values clear communication and attention to detail.

Qualifications

• Exceptional customer service experience and strong communication skills.
• Ability to remain composed and professional in a fast-paced environment.
• Attention to detail with the ability to multitask and prioritize.

Responsibilities

• Provide exceptional customer service and assist patients at check-in across multiple systems.
• Answer phones and collect accurate patient information quickly.
• Assist with registration and provide cost estimates when applicable.
• Collaborate with care teams to ensure smooth patient flow.

Skills

Customer service experience

Communication skills

Interpersonal skills

Multi-tasking

Education

High School Diploma or GED

Job description

R1 RCM Inc. is hiring an On-Site Patient Access Customer Service Representative for LifePoint Marquette General Hospital in Marquette, MI. The role supports patient registration, insurance verification, and co-pay collection with compassionate service during early morning shifts.

The position offers exposure to revenue cycle and hospital operations, a Monday to Friday schedule from 5:30am to 11:00am, and a team-focused environment that values clear communication and attention to detail.