PRN Patient Registration Specialist - Compassionate Care

R1 RCM, Inc.; Destin (FL); In loco; USD 22.000 - 29.000; Part-time

Descrizione del lavoro

R1 RCM Inc. is seeking a Customer Service Representative - Patient Registration to be the first point of contact for patients, ensuring fast and accurate access to care in a patient-centered environment at Ascension Sacred Heart Emerald Coast.

You will handle check-in across multiple systems, gather patient information, and answer questions while supporting a smooth patient flow and coordination with care teams.

Competenze

• Excellent customer service experience
• Strong communication and interpersonal skills
• Ability to multitask and prioritize in a fast-paced environment
• Comfort with shifting priorities based on patient needs
• Experience with patient access, medical registration, or insurance verification is a plus

Mansioni

• Provide exceptional customer service and assist patients and families with the check-in process across multiple systems
• Answer phones and collect accurate patient information quickly
• Support timely access to care by minimizing delays in registration and answering questions with confidence and compassion
• Build trust with patients during moments of illness, anxiety, or confusion
• Navigate insurance plans, enter demographics, collect co-pays and provide cost estimates when applicable
• Collaborate with nurses, physicians and care teams to ensure smooth patient flow

Conoscenze

Customer service

Communication

Multitasking

Attention to detail

Empathy

Teamwork

Formazione

High School Diploma or GED

Descrizione del lavoro

R1 RCM Inc. is seeking a Customer Service Representative - Patient Registration to be the first point of contact for patients, ensuring fast and accurate access to care in a patient-centered environment at Ascension Sacred Heart Emerald Coast.

You will handle check-in across multiple systems, gather patient information, and answer questions while supporting a smooth patient flow and coordination with care teams.