Patient Access Representative (Admitting Department)

Riverside Health; Newport News (VA); Presencial; USD 22.000 - 29.000; A tiempo parcial

Descripción de la vacante

Riverside Regional Medical Center in Newport News, Virginia, is hiring a part-time Patient Access Representative for the Admitting Department. You will register patients, verify demographic data, and support the Revenue Cycle with accurate data and timely cash handling.

The role emphasizes EMTALA compliance, patient safety, confidentiality of PHI, and responsive customer service while working with daily reports and registration queues.

Formación

• High School Diploma or GED required.
• 1 year billing, customer service or patient registration preferred.
• Certified Healthcare Access Associate (CHAA) within 1 year preferred.

Responsabilidades

• Registers patients and obtains/validates demographic and financial data.
• Works daily reports and account queues to ensure data integrity.
• Ensures EMTALA compliance when registering patients through ED and OB.
• Calculates payment information and accepts funds for time-of-service collections.
• Maintains patient safety and confidentiality of PHI.
• Handles patient inquiries related to registration.

Conocimientos

Billing/Customer Service/Patient

Educación

High School Diploma or GED

Descripción del empleo

## Patient Access Representative (Admitting Department)Apply: Riverside Regional Medical Center - Newport News, Virginia: Part time: Posted Today: 2026-037256Newport News, Virginia**Hiring Range**$16.20 - $21.08/HourlyActual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.**Overview** Responsible for registration of all patient types within their department. Works daily reports and account work queues to ensure the integrity of registration data. The Patient Access representative is responsible for the delivery of critical components of the Revenue Cycle; understanding regulatory compliance, maintaining patient safety through correct patient identification practices, and providing excellent customer service. **What you will do*** Obtains or validates patient information and registers patients into the software system, while providing a high level of customer service.* Ensures all necessary demographic and financial data are obtained and documented into the system.* Maintains patient safety through the correct patient identification practices. Maintains strict confidentiality in all matters relating to patient PHI.* Works daily reports and account work queues to ensure the integrity of the registration data.* Handles patient inquires related to registration.* Calculates payment information, accepts funds and credit accounts accordingly for Time of Service collections.* Ensures EMTALA rules and regulations are strictly adhered to when registering patients through the ED and Obstetrics.* Completes forms and collects documents as needed based on the registration type.**Qualifications** **Education*** High School Diploma or GED, (Required)**Experience*** 1 year Billing/Customer Service/Patient Registration (Preferred)**Licenses and Certifications*** Certified Healthcare Access Associate (CHAA) - National Association of Healthcare Access Management (NAHAM) within 1 Year (Preferred)To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.