Patient Access Specialist: Admitting & Billing

Christus Health; New Braunfels (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Christus Health is seeking a Patient Access Representative - Admitting in Texas to ensure smooth patient flow and accurate intake. You will handle data entry for demographics and financial information, verify benefits, and collect patient portions while maintaining compliance and confidentiality.

The role emphasizes excellent communication, professionalism, and adaptability to support hospital operations and patient satisfaction in a dynamic environment.

Qualifications

• High school diploma or equivalent; college coursework is a plus.
• 1–3 years of experience in patient access or medical office preferred.
• Professional appearance and demeanor with strong communication and organizational skills.

Responsibilities

• Meets OneCHRISTUS Competencies: Leader of Self/Others/Leaders.
• Inputs scheduling and registration data accurately for encounters.
• Verifies insurance eligibility and obtains necessary authorizations.
• Calculates and collects estimated patient portions and handles prior balances.
• Performs financial assessment for program assistance.
• Obtains patient/legal guardian signatures on required documents.
• Represents the Patient Access department professionally at all times.
• Aids hospital operations during internal or external disasters.
• Supports department in accommodating patient volume and shift changes.
• Works toward established performance targets and completes required training.
• Maintains standard processes and 5S practices to ensure a clean, efficient workplace.
• Coordinates workflow and monitors tasks to manage fluctuating volumes.
• Provides feedback to identify educational or mediation needs.
• Adapts assessment and services to meet diverse patient needs.
• Ensures compliance with policies and confidentiality requirements.
• Performs other duties as assigned.

Skills

Communication skills

Professional appearance

Organizational skills

Dependability & flexibility

Education

High School Diploma or equivalent

Job description

Christus Health is seeking a Patient Access Representative - Admitting in Texas to ensure smooth patient flow and accurate intake. You will handle data entry for demographics and financial information, verify benefits, and collect patient portions while maintaining compliance and confidentiality.

The role emphasizes excellent communication, professionalism, and adaptability to support hospital operations and patient satisfaction in a dynamic environment.