Patient Access Specialist — Efficient Scheduling & Billing

CHRISTUS Health; Tyler (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

CHRISTUS Health in Tyler, TX is seeking a Patient Access Representative to facilitate welcoming access and establish encounters for hospital services. You will input demographic and financial data, verify insurance, obtain authorizations, and explain patient financial responsibilities.

You will collaborate with physicians, nurses, and families to support efficient patient flow and ensure compliance with regulations. This full-time role requires clear communication, dependability, and teamwork.

Qualifications

• High School Diploma or equivalent experience preferred.
• 1–3 years of experience preferred.

Responsibilities

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Accurately inputs all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and notes.
• Verifies insurance eligibility and obtains necessary authorizations for services.
• Calculates and collects the estimated patient portion based on benefits and contract reimbursement as well as prior balances.
• Performs financial assessment for appropriate program assistance.
• Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents.
• Represents the Patient Access department in a professional, courteous manner at ALL times.
• Supports the flexible needs of the department to accommodate patient volume in all areas of the hospital.

Skills

Data entry

Insurance verification

Scheduling

Communication

Education

High School Diploma or equivalent experience

Job description

CHRISTUS Health in Tyler, TX is seeking a Patient Access Representative to facilitate welcoming access and establish encounters for hospital services. You will input demographic and financial data, verify insurance, obtain authorizations, and explain patient financial responsibilities.

You will collaborate with physicians, nurses, and families to support efficient patient flow and ensure compliance with regulations. This full-time role requires clear communication, dependability, and teamwork.