Patient Access Specialist - $3k Sign-On Bonus (External)

Optum; Ellsworth Township (OH); Presencial; USD 22.000 - 40.000; Tempo integral

Benefícios oferecidos por esta vaga

Sign-on bonus

Paid training

Resumo da vaga

Northern Light Health is seeking a Patient Access Representative to join our outpatient registration team. You will greet patients, collect demographics and insurance details, and ensure accurate registration to support timely care.

The role is full-time with a 40-hour week and shifts spanning early mornings to late evenings. A High School diploma, prior customer service experience, and basic Windows skills are required; a sign-on bonus may apply for external candidates.

Qualificações

• High School Diploma/GED required.
• 6+ months of experience in an office or customer service setting.
• Proficiency with Windows applications.
• Flu vaccination is required as part of essential job functions.

Responsabilidades

• Greets visitors and patients in person, or communicates by telephone, providing excellent customer service.
• Enters and updates patient demographic and financial information to ensure full registration.
• Obtains applications and forms, confirms signatures on file, photocopies/scans documents as needed.
• Provides patients with financial responsibility information and collects liabilities, balancing cash daily.
• Coordinates with Financial Counseling, Scheduling, Financial Clearance, and clinical areas to complete patient encounters.
• Gives wayfinding directions and assists with hospital information as requested.
• Coordinates patient admission needs, bed assignments, and tracking boards where applicable.
• Meets audit accuracy standards and uses worklists and error reports to resolve issues.
• Maintains a safe environment in line with NLH policies and procedures.

Conhecimentos

Customer service

Office environment

Windows applications

Formação

High School Diploma/GED

Descrição da vaga

Northern Light Health is seeking a Patient Access Representative to join our outpatient registration team. You will greet patients, collect demographics and insurance details, and ensure accurate registration to support timely care.

The role is full-time with a 40-hour week and shifts spanning early mornings to late evenings. A High School diploma, prior customer service experience, and basic Windows skills are required; a sign-on bonus may apply for external candidates.