Patient Access Associate - Night/Weekend Shifts (Sign-On)

Jobtome; Cambridge (MA); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

UnitedHealth Group is hiring for a patient registration role at the Allina Health account. The position involves greeting patients, collecting demographics and insurance details, and guiding patients through intake and forms.

The role requires 6+ months of customer service in a healthcare setting, proficiency with MS Office, and the ability to work a biweekly night schedule. External candidates are eligible for a $1500 sign-on bonus.

Qualifications

• 6+ months of customer service experience in an office/hospital setting.
• Intermediate level of proficiency with Microsoft Office products.
• Ability to work the following 2-week rotating schedule from 11:00pm - 7:30am: Week 1: Sun, Wed and Sat; Week 2: Mon, Fri and Sat.

Responsibilities

• Greets and welcomes patient in person.
• Collects demographic and insurance information.
• Checks in and interviews patients to complete paperwork.
• Directs patient to their appointment or procedure.
• May assist in scheduling add-on appointments.
• Documents issues and resolutions in the EMR.
• Verifies insurance eligibility and benefits information.
• Collects co-pays or deductibles and explains financial assistance programs.
• Screening and approving patients for financial assistance programs.
• Provides customer service for inbound/outbound calls.

Skills

Customer service

MS Office

Multi-tasking

Tools

Epic

Job description

UnitedHealth Group is hiring for a patient registration role at the Allina Health account. The position involves greeting patients, collecting demographics and insurance details, and guiding patients through intake and forms.

The role requires 6+ months of customer service in a healthcare setting, proficiency with MS Office, and the ability to work a biweekly night schedule. External candidates are eligible for a $1500 sign-on bonus.