Patient Access Specialist - 24/7 Front Desk & Registration

Bowen Health; Pierceton (IN); Sur place; USD 36 000 - 48 000; Plein temps

Résumé du poste

Bowen Health is seeking a Patient Access Specialist for its 24/7 Psychiatric Hospital and Crisis Receiving and Stabilization Services. You will provide positive patient experiences at registration, assist with insurance, coverage, and scheduling, and support discharge planning from the front desk.

The role requires 2 years of office/financial experience, HS diploma or GED, and possibly a relevant certificate. A navigator license and revenue cycle training are preferred.

Qualifications

• High School Diploma or GED required.
• Two years of office and financial experience preferred.
• Certificate in Revenue Cycle or Utilization Management preferred; Navigator license preferred.
• Valid driver’s license and active auto insurance coverage.
• Satisfactory results from criminal and driving record background checks.

Responsabilités

• Provide consistent, friendly, and professional presence at the front desk.
• Assist all patients, visitors, and contractors to check-in and out of the building.
• Communicate with staff in all departments about arrival and departures of patients, visitors, and contractors.
• Register, check-in, and schedule patients for services.
• Gather required insurance, identification, legal documentation, and consents for registration into programs.
• Support patients with accessing healthcare coverage.
• Assist with monitoring patient charts for complete and thorough documentation needed for the authorization and billing process.
• Submit documentation to insurance providers for authorization of services.
• Other duties as assigned.

Connaissances

Front desk experience

Customer service

Formation

High School Diploma or GED

Associate’s Degree or higher (preferred)

Description du poste

Bowen Health is seeking a Patient Access Specialist for its 24/7 Psychiatric Hospital and Crisis Receiving and Stabilization Services. You will provide positive patient experiences at registration, assist with insurance, coverage, and scheduling, and support discharge planning from the front desk.

The role requires 2 years of office/financial experience, HS diploma or GED, and possibly a relevant certificate. A navigator license and revenue cycle training are preferred.