Patient Access Specialist 1- Ketchum Rehab

St. Luke's Health System; Ketchum (ID); Presencial; USD 35.000 - 52.000; Jornada completa

Descripción de la vacante

St. Luke’s Health System is seeking a Patient Access Specialist 2 to handle patient registration, complex scheduling, referrals, benefit verification, and related inquiries. The role emphasizes customer service and accuracy while coordinating with multiple departments on a daily basis.

The position requires a high school diploma and at least one year of relevant experience, with opportunities for career development and competitive benefits.

Formación

• Education: High School Diploma or equivalent.
• Experience: 1 year relevant experience.

Responsabilidades

• Registration, scheduling, and referral coordination for patients.
• Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates.
• Use a variety of technologies, tools and resources to support departmental workflows.
• Serves as a role model, mentor, trainer and/or resource to coworkers.
• Other duties as assigned.

Conocimientos

Customer service

Registration

Scheduling

Referral coordination

Insurance verification

Preauthorization

Educación

High School Diploma or equivalent

Descripción del empleo

The Patient Access Specialist 2 is responsible for responding to patient, provider, and department/service area needs with a high emphasis on customer service and accuracy. This includes, but is not limited to, registration, complex scheduling, referral coordination, benefit verification, preauthorization, order transcription and general inquiries from patients, providers and the general public.

Shift details: M/W/F 7:45a-4:15p & T/Th 8:45a-5:15p

What you can expect from this role:

• Registration, scheduling, and referral coordination for patients

• Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates

• Use a variety of technologies, tools and resources to support departmental workflows

• Serves as a role model, mentor, trainer and/or resource to coworkers

• Other duties as assigned

Minimum qualifications for this role:

• Education: High School Diploma or equivalent.

• Experience: 1 year relevant experience.

At St. Luke’s, caring for people in the communities we serve is our mission - and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Personify Health Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.

St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.