Patient Access Specialist 2 - Treasure Valley Float

St Luke; Boise (ID); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

On-site massages

Employee Assistance Program

Wellness tools and development

Job summary

St. Luke’s is seeking a Patient Access Specialist 2 to support patient, provider, and department needs with strong customer service and accuracy.

The role includes registration, scheduling, and referral coordination across multiple Treasure Valley locations, with days, nights, and weekends on a rotating on-call schedule. We offer a variety of shifts (full-time and part-time) across multiple sites, aiming to enhance patient access and streamline insurance discussions, authorizations, and

Qualifications

• High School Diploma or equivalent required.
• 1 year relevant experience required.
• Registration, scheduling, and referral coordination experience valued.
• Experience with benefit verification and preauthorization is preferred.
• Customer service skills and accurate data entry are essential.

Responsibilities

• Registration, scheduling, and referral coordination for patients.
• Discuss financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates.
• Use a variety of technologies and tools to support departmental workflows.
• Serve as a role model, mentor, trainer and resource to coworkers.
• Other duties as assigned.

Skills

Registration

Scheduling

Referral coordination

Benefit verification

Preauthorization

Order transcription

Customer service

Education

High School Diploma or equivalent

Job description

Patient Access Administration System Office

Position Type

Full-Time

Job ID

153722

City

State

ID

Category

Admin/Clerical/Customer Support

Description & Requirements

The Patient Access Specialist 2 is responsible for responding to patient, provider, and department/service area needs with a high emphasis on customer service and accuracy. This includes, but is not limited to, registration, complex scheduling, referral coordination, benefit verification, preauthorization, order transcription and general inquiries from patients, providers and the general public.

This is a float position that will rotate between various St. Luke's locations in the Treasure Valley. This provides a great opportunity to learn various skills and experience in various settings!

Shift details: We have part-time and full-time positions available. 7 days a week and all hours, rotate on call shifts. Requires days, nights, and weekends!

What you can expect from this role:

• Registration, scheduling, and referral coordination for patients
• Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates
• Use a variety of technologies, tools and resources to support departmental workflows
• Serves as a role model, mentor, trainer and/or resource to coworkers
• Other duties as assigned

Minimum qualifications for this role:

• Education: High School Diploma or equivalent.
• Experience: 1 year relevant experience.

What's In It For You

At St. Luke’s, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Personify Health Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.

St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.