Patient Access Specialist

Central Ohio Urology Group; Voorhees Township (NJ); On-site; USD 32,000 - 52,000; Full time

Job summary

U.S. Urology Partners is seeking a Patient Access Representative in Voorhees, NJ. The role greets patients, handles check-in/check-out, answers appointment questions, and ensures chart accuracy and insurance details are up to date.

Ideal candidates have strong communication skills, HIPAA awareness, and familiarity with EMR systems. Some travel to other clinics may be required, with a professional, confidential approach to all duties.

Qualifications

• High school diploma required.
• Excellent verbal and written communication skills.
• Professional, courteous interaction with patients and colleagues.
• HIPAA compliance and confidentiality.
• Prior EMR experience preferred.

Responsibilities

• Greet patients and visitors promptly and courteously.
• Manage patient check-in/checkout processes.
• Answer calls about appointments and general inquiries.
• Verify chart information and update insurance details.
• Collect patient payments and handle basic administrative tasks.

Skills

Customer service

Communication

HIPAA compliance

EMR systems

Phone etiquette

Education

High School Diploma

Tools

EMR systems

Job description

U.S. Urology Partners is seeking a Patient Access Representative in Voorhees, NJ. The role greets patients, handles check-in/check-out, answers appointment questions, and ensures chart accuracy and insurance details are up to date.

Ideal candidates have strong communication skills, HIPAA awareness, and familiarity with EMR systems. Some travel to other clinics may be required, with a professional, confidential approach to all duties.