Patient Access Specialist

United Memorial Medical Center; Town of Batavia (NY); Vor Ort; USD 25.000 - 28.000; Vollzeit

Zusammenfassung

Rochester Regional Health in Batavia, NY, seeks an Access Associate for Batavia Medical Campus to handle front-desk duties, greet patients, check-in/out, and process payments. This role emphasizes excellent customer service and accurate data entry in a busy internal medicine setting.

Ideal candidates will have strong communication, intermediate computer skills, and the ability to manage scheduling and insurance verification with a warm, patient-focused approach. Monday–Friday schedule.

Qualifikationen

• 2 year degree or equivalent combination of education and work experience preferred.
• Intermediate computer skills.
• Excellent customer service and communication skills.

Aufgaben

• Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments.
• Registration & Verification. Complete the registration process for patients; verify insurance eligibility/coverage and obtain precertification/authorization when applicable.
• Billing & Payments. Collect and process payments when applicable.

Kenntnisse

Customer service

Communication skills

Intermediate computer skills

Ausbildung

2 year degree or equivalent combination of education and work experience

Jobbeschreibung

Rochester Regional Health in Batavia, NY, seeks an Access Associate for Batavia Medical Campus to handle front-desk duties, greet patients, check-in/out, and process payments. This role emphasizes excellent customer service and accurate data entry in a busy internal medicine setting.

Ideal candidates will have strong communication, intermediate computer skills, and the ability to manage scheduling and insurance verification with a warm, patient-focused approach. Monday–Friday schedule.