Patient Access Specialist

Shenandoah Medical Center; Shenandoah (IA); On-site; USD 32,000 - 42,000; Full time

Job summary

Shenandoah Medical Center in Shenandoah, IA seeks a patient registration clerk to ensure accurate intake, verify insurance, and maintain data integrity. You will greet patients, obtain essential information, and navigate the electronic systems with care.

The role emphasizes professional communication, teamwork, and adherence to HIPAA/OSHA guidelines to protect patient privacy while supporting efficient care delivery.

Qualifications

• High School or better.
• Knowledge of HIPAA and OSHA regulations.
• Experience handling protected health information securely.

Responsibilities

• Create and verify patient accounts and registrations across channels according to policy.
• Collect demographic and insurance data accurately during interviews.
• Answer inquiries professionally and resolve patient account issues with management.
• Maintain data integrity using departmental databases and re-identify patients as needed.
• Assist with administrative duties and collaborate with inter-disciplinary teams.

Skills

Customer service

Communication

Team collaboration

HIPAA awareness

Education

High School or equivalent

Tools

Electronic Health Records (EHR)

Job description

Shenandoah Medical Center in Shenandoah, IA seeks a patient registration clerk to ensure accurate intake, verify insurance, and maintain data integrity. You will greet patients, obtain essential information, and navigate the electronic systems with care.

The role emphasizes professional communication, teamwork, and adherence to HIPAA/OSHA guidelines to protect patient privacy while supporting efficient care delivery.