Patient Access Specialist

Talentify; Scottsbluff (NE); On-site; USD 21,000 - 30,000; Full time

Job summary

Regional West in Scottsbluff, NE is seeking a Patient Access Specialist to support patient registration, scheduling, and insurance verification. This entry-level role offers on-the-job training and exposure to healthcare operations.

You will greet patients, verify information, enter data, and explain financial responsibilities while protecting patient confidentiality and collaborating with clinical teams to ensure smooth patient flow.

Qualifications

• High school diploma or GED preferred.
• Basic computer skills.
• Strong customer service and communication skills.
• Ability to multitask, stay organized, and work in a fast-paced environment.
• Commitment to accuracy, professionalism, and confidentiality.

Responsibilities

• Register patients and assist with scheduling.
• Verify insurance information and enter data into systems.
• Explain co-pays and financial responsibilities to patients.
• Protect patient confidentiality and privacy.
• Collaborate with clinical and administrative teams to keep patient flow smooth.

Skills

Customer service

Communication

Multitasking

Organization

Confidentiality

Education

High School Diploma or GED

Job description

The Patient Access Specialist serves as a key point of contact for patients and families. In this role, you’ll support a positive patient experience by assisting with registration, scheduling, insurance verification, and basic financial processes while ensuring accuracy, confidentiality, and compliance.

This is an entry-level opportunity that offers on-the-job training and exposure to healthcare operations.

A Day in the Life of

As a Patient Access Specialist, you’ll start your day greeting and assisting patients in person or by phone. You’ll help register patients, schedule appointments, and verify insurance information while entering accurate data into our systems.

Throughout the day, you’ll explain co‑pays or other financial responsibilities as needed, protect patient confidentiality, and work closely with clinical and administrative teams to keep patient flow running smoothly.

Qualifications

• High school diploma or GED preferred
• Basic computer skills
• Strong customer service and communication skills
• Ability to multitask, stay organized, and work in a fast-paced environment
• Commitment to accuracy, professionalism, and confidentiality

Why Regional West?

• Entry-level role with training provided
• Make a meaningful impact on the patient experience
• Gain healthcare experience
• Opportunity for growth within Patient Access or other departments
• Competitive compensation and benefits package

A conditional job offer is contingent upon successfully passing a pre-employment drug test and background checks. A Physical Capacity Profile may be required for some positions.