Patient Access Specialist

Bon Secours Mercy Health; Norfolk (VA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Incentives

403(b) with employer contributions

Health, dental, vision coverage

Paid time off

Tuition assistance

Job summary

Bon Secours Mercy Health Ghent Station Medical Office Building is seeking a Patient Services Representative to be the first point of contact for patients and the community. You will help with registration, scheduling, and updating medical records while delivering courteous service.

This role involves verifying demographics, explaining financial options, and supporting referrals. You may cover other physician practices as needed, with opportunities for professional growth and a strong

Qualifications

• High School Diploma or GED required.
• Experience in patient registration/healthcare is preferred.

Responsibilities

• Process patient registration and verify demographics.
• Schedule appointments and manage patient records.
• Explain financial options to patients and collect payments.
• Assist with insurance verification and referrals when needed.
• Provide exceptional customer service at the front desk.
• Occasionally cover other physician practice locations.

Education

High School Diploma or GED

Job description

Bon Secours Mercy Health Ghent Station Medical Office Building is seeking a Patient Services Representative to be the first point of contact for patients and the community. You will help with registration, scheduling, and updating medical records while delivering courteous service.

This role involves verifying demographics, explaining financial options, and supporting referrals. You may cover other physician practices as needed, with opportunities for professional growth and a strong