Patient Access Specialist

HCA Healthcare, Inc.; Kissimmee (FL); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) plan with company match

Tuition assistance

Fertility and family building support

Job summary

HCA Healthcare, Inc. is seeking a Registrar to ensure timely and accurate patient registration. You will interview patients for account information and verify insurance coverage, contributing to a smooth revenue cycle.

The role emphasizes exceptional customer service, workstation or bedside interviewing, and adherence to policies. Training provided within a collaborative team at our HCA Florida Poinciana Hospital.

Qualifications

• 1 year of related experience preferred.
• Demonstrates proficiency in Microsoft Office applications required

Responsibilities

• Interview patients at workstations or bedside to obtain all necessary account information.
• Provide exemplary customer service
• Ensure charts are completed and accurate
• Verify all insurance and obtain pre-certification/authorization
• Calculate and collect patient liability amounts
• Ensure that all necessary signatures are obtained for treatment
• Process patient charts according to paperwork flow needs and established productivity standards
• Interview incoming patients, relatives and/or other responsible individuals to obtain identifying and demographical information with insurance and financial information
• Assign Insurance Plans (IPlans) accurately
• Verify insurance benefits and determine pre-certification/authorization status via online or other resources
• Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties

Skills

Customer service

Microsoft Office

Tools

Microsoft Office

Job description

HCA Healthcare, Inc. is seeking a Registrar to ensure timely and accurate patient registration. You will interview patients for account information and verify insurance coverage, contributing to a smooth revenue cycle.

The role emphasizes exceptional customer service, workstation or bedside interviewing, and adherence to policies. Training provided within a collaborative team at our HCA Florida Poinciana Hospital.