Patient Access Specialist

Aspire Indiana Health; Indianapolis (IN); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Patient Access Specialist to enhance the patient experience. In this entry-level role, you will be the first point of contact for patients, ensuring smooth coordination from check-in to check-out. If you have a passion for healthcare and possess strong communication skills, this opportunity offers a chance to contribute to a vital service while working in a supportive environment. Join a team that values comprehensive care and community well-being, where your efforts will directly impact the lives of individuals and families in need.

Qualifications

• Minimum one year healthcare experience preferred.
• Intermediate computer skills with Google Suite required.

Responsibilities

• Coordinate patient flow from check-in to check-out.
• Ensure all patient information is complete and accurate.

Skills

Healthcare Experience

Insurance Billing

Electronic Health Records (EHR)

Google Suite

American Sign Language (ASL)

Education

High School Diploma or Equivalent

Job description

Join to apply for the Patient Access Specialist role at Aspire Indiana Health.

**Now interviewing for a Patient Access Specialist - Indianapolis**

Aspire Indiana Health is a nonprofit provider of comprehensive “whole health” services including primary medical care, behavioral health, recovery services, and programs addressing social determinants of health such as housing and employment. We have health centers in five Central Indiana counties serving Hoosiers of all ages and backgrounds.

Position Summary

The Patient Access Specialist provides the first impression for our patients, providers, and customers, contributing to a positive patient experience. This role involves coordinating patient flow from check-in to check-out, ensuring all information is complete and accurate to maintain patient records for financial, clinical, and regulatory purposes.

Education, Experience, and Requirements

• High School Diploma or Equivalent required
• Minimum one (1) year healthcare experience preferred, especially in medical front office roles
• Intermediate computer skills with Google Suite
• Insurance billing experience highly preferred
• Electronic Health Record (EHR) experience preferred
• Basic medical terminology knowledge preferred
• Ability to communicate in American Sign Language (ASL) is a plus

Learn more about us at Aspireindiana.org, and see our core values, benefits, and current job listings on our Careers page. Follow us on Facebook, LinkedIn, Twitter, and YouTube for updates.

All Aspire employees are required to pass drug screening, TB testing, and extensive background checks, including criminal history, sex offender registry, state central registry, education verification, and professional references.

We encourage all new hires to be vaccinated against COVID-19 and to receive a flu shot to protect staff and patients. We follow CDC protocols including mask-wearing, social distancing, and sanitization.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Healthcare Provider
• Industries: Hospitals and Healthcare