Patient Access Specialist I- Practice Operations- Remote Opportunity

Freddie Mac; Baltimore (MD); Remote; USD 35,000 - 55,000; Full time

Job summary

Ein etabliertes Unternehmen im Gesundheitswesen sucht motivierte Talente für eine spannende Rolle im Kundenservice. Diese Position bietet die Möglichkeit, in einem dynamischen Umfeld zu arbeiten, wo Sie für die Bearbeitung von Terminanforderungen und die Verwaltung von Patientendaten verantwortlich sind. Mit einem starken Fokus auf Teamarbeit und Kundenorientierung haben Sie die Chance, in einem vielfältigen und unterstützenden Umfeld zu wachsen. Wenn Sie eine Leidenschaft für den Kundenservice haben und in einem schnelllebigen Bereich arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Benefits

Umfassendes Belohnungspaket

Karriereentwicklungsmöglichkeiten

Vielfältige Arbeitsumgebung

Qualifications

• Eintritt in die Gesundheitsbranche mit einem High School Diploma.
• Starke Kundenservicefähigkeiten und genaue Datenverwaltung sind erforderlich.

Responsibilities

• Bearbeitung von Terminanforderungen über verschiedene Kommunikationskanäle.
• Sicherstellung der genauen Datenverwaltung und Terminplanung.

Skills

Kundenservice

Datenverwaltung

Kommunikationsfähigkeiten

Education

High School Diploma oder GED

Tools

Terminplanungssoftware

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary up to competitive range, dependent on experience and qualifications
- Comprehensive total rewards package supporting health, life, career, and retirement
- Opportunity for growth and development within a reputable healthcare organization
- Strong focus on customer service and team collaboration
- Diverse work environment with a commitment to equal opportunity employment

What to Expect (Job Responsibilities):
- Respond to a high volume of appointment requests via phone, email, and other electronic messages
- Schedule appropriate medical exams, procedures, and tests while collecting demographic information and insurance registration
- Ensure accurate data entry and management of appointment schedules
- Maintain strong customer service and phone etiquette while interacting with patients
- Collaborate with team members to improve scheduling processes and patient experience

What is Required (Qualifications):
- High school diploma or general education degree (GED) preferred
- Entry-level computer skills as required by the department
- Strong customer service and phone etiquette skills
- Accurate data entry skills
- Ability to manage a high volume of communication effectively

How to Stand Out (Preferred Qualifications):
- Previous experience in a healthcare setting or medical office
- Familiarity with scheduling software or electronic health records
- Bilingual or multilingual abilities to assist diverse patient populations
- Strong organizational skills and attention to detail
- Ability to work effectively in a fast-paced environment

#HealthcareServices #CustomerService #CareerOpportunity #EqualOpportunityEmployer #SchedulingRoles

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."