Patient Access Specialist

Ascension; Elk Grove Village (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health coverage

403(b) retirement plan

Paid time off and holidays

Tuition reimbursement

Employee assistance program

Parental leave

Transit savings

Job summary

Ascension Medical Group in Elk Grove Village, IL, is seeking an experienced front desk/administrative support specialist for the Geriatric Primary Care department. The role focuses on patient check-in/out, verification of demographics and insurance, and facilitating smooth clinic operations.

The ideal candidate demonstrates strong computer and multitasking skills, excels in customer service, and can manage documentation and coordination for patient journeys.

Qualifications

• High School diploma or equivalent or 1 year of applicable cumulative job-specific experience required.
• Strong computer and multitasking skills.
• Strong customer service skills.

Responsibilities

• Manages patient registration and documentation, including greeting, check-in/out, and demographic/insurance verification.
• Secures necessary financial approvals by obtaining and verifying insurance.
• Document and track patient care journeys to ensure accurate, high-quality records.
• Provides comprehensive general office and clerical support to the assigned team.

Skills

Patient intake

Insurance verification

Documentation

Administrative support

Education

High School diploma or equivalent

Tools

Microsoft Office

Electronic Health Records

Job description

Your future role at a glance

• Location: Elk Grove Village, IL


• Facility: Ascension Medical Group


• Department: Geriatric Primary Care


• Schedule: Day shift | Full-time

How you’ll make an impact in this role

• Manages patient registration and documentation, including greeting, check-in/out, and demographic/insurance verification.


• Secures necessary financial approvals by obtaining and verifying insurance.


• Document and track patient care journeys to ensure accurate, high-quality records.


• Acts as a vital support resource by efficiently providing comprehensive general office and clerical services to the assigned team.

What Minimum Requirements You’ll Need

Licensure / Certification / Registration

• Required Credential(s):




• None Required.

Education

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Additional Preferences

• Strong computer skills and multi-tasking skills.


• Strong customer service skills.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options


• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance


• Time to recharge: pro-rated paid time off (PTO) and holidays


• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning


• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources


• Family support: parental leave, adoption assistance and family benefits


• Other benefits: optional legal and pet insurance, transportation savings and more

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.